• A pre-order is an order placed for an item before it is available in our warehouse.

• Guarantee your size and style before the item sells out
• Get early access to new arrivals and limited-edition collections
• Support sustainable fashion by reducing excess inventory

• Payment is due at the time of pre-order
• Pre-orders cannot be cancelled or changed once placed
• Pre-orders will be shipped within [insert timeframe, e.g., 4-6 weeks] of the estimated delivery date
• Delivery dates are subject to change due to production or shipping delays

• Prices are locked in at the time of pre-order and will not change
• Discounts and promotions cannot be applied to pre-orders

• We do not accept cancellations on pre-orders
• Exceptions may be made for production delays or item unavailability

• Refunds will be issued if the item is cancelled or unavailable
• Refunds will be processed within [5-7 business days]

• Pre-orders are subject to our standard return and exchange policies
• We will keep you updated on the status of your pre-order via email

Feel free to adjust this policy to fit your brand's specific needs and procedures!